Melbourne local moves · Interstate routes · 0499 661 666

COMMON QUESTIONS

The details worth knowing before you book.

Clear answers to common questions about price, scope and arranging your service.

Questions before you book

Is A$99/hour (ex. GST) for both movers and the truck?

Yes. A$99/hour (ex. GST) covers the 4.5T truck and both movers. Local call-out is A$70 (ex. GST). With the two-hour minimum, the base total is A$268 (ex. GST). Agreed extra charges may apply.

How is local moving time billed?

A two-hour minimum applies. After the minimum, billing is in 15-minute increments. Confirm the start and finish of chargeable time in your written quote.

Does cleaning have a minimum booking?

The cleaning rate is A$99/hour (ex. GST) for a two-person team, with a two-hour minimum of A$198 (ex. GST) before any agreed call-out or extra work. Confirm the cleaning checklist, estimated time and any call-out or other charges before booking.

How much is rubbish removal?

The rate is A$50/m³ (ex. GST), with a minimum of 3m³. Call-out is A$70 (ex. GST). The base minimum is A$220 (ex. GST). Confirm the items, access and any additional work in your quote.

What can change the final price?

The time required, stairs, items over 70 kg, parking, difficult access and extra services may affect the price. Tell us about these before booking and ask for any extra charges in writing.

What happens after I request a quote?

The team reviews the route, date, load and access details, then discusses the price and availability. An enquiry does not reserve a truck or confirm a booking.

Can I combine moving, cleaning and rubbish removal?

Yes, you can ask about all three in one enquiry. List the work you need so each service, its timing and its charges can be confirmed.

What insurance or damage terms apply?

Ask the team for the terms and insurance arrangements that apply to your job, including exclusions and the claims process. Tell us about valuable, fragile or unusually heavy items before booking.

Can you assist in my language?

The website provides information in eight languages. Tell us your preferred language and confirm available support with the team before booking.

Let’s plan your next move.

Tell us the route, date and what needs moving. We’ll discuss the quote and availability.

Call usGet a quote